Privacy Policy
Last updated: August 2026. Your privacy and data security are fundamental to everything we build at AstroNeev.
🔒 Zero Data Selling Guarantee
AstroNeev will never sell, rent, or lease your birth details, phone number, or personal report history to advertisers or third-party brokers.
1. Information We Collect
To generate your personalized AI Vedic Kundli report and fulfill e-commerce orders, we collect limited necessary data:
- Birth Details: Full name, date of birth, time of birth, and birthplace location.
- Contact Information: WhatsApp phone number and email address for report delivery.
- Transaction Data: Order IDs, payment confirmation status (we do not store full credit card details).
- Shipping Details: Physical delivery address for certified gemstone purchases.
2. How We Use Your Information
We process your information exclusively for legitimate service operations:
- Calculating planetary mathematical charts (Lagna, Dasha, Gochar).
- Automating instant WhatsApp PDF report dispatch.
- Fulfilling physical WooCommerce shipments for gemstones & Rudraksha.
- Providing 24/7 customer support for order resolution.
3. Encryption & Data Storage
All data in transit and at rest is secured using bank-grade 256-bit SSL encryption. Our servers are hosted in ISO 27001 certified data centers with active firewalls and periodic penetration testing.
4. Third-Party API Integrations
We integrate with verified enterprise service providers for specific operational functions:
- WhatsApp Business API: Used strictly to transmit your requested PDF report.
- PCI-DSS Payment Gateways: Razorpay / Stripe for encrypted transaction processing.
5. Your Rights & Data Control
Under data protection laws, you retain complete rights to access, modify, or permanently purge your stored personal data. You may contact our Data Protection Officer at support@astroneev.com to request immediate deletion.
7. Privacy Contact
If you have questions regarding this Privacy Policy, please reach out to our privacy team:
📧 Email: privacy@astroneev.com
💬 WhatsApp Support: +91 98765 43210